ClubKing is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.
Use of Customer Information
We require certain information to allow us to process your order. This includes your name, address, telephone number, and email address, as well as your credit or debit card number and expiry date.
ClubKing passes personal data, which includes information about your method of payment and order, to our payment service provider Sagepay that checks the card with which you made your purchase.
This information allows us to process your order and to send you confirmation purchase by email. We ask for your telephone number so that we can contact you urgently is there is a problem with your order.
You can also opt for us to remember your address, so that next time you want to make a purchase, the process will be even easier.
We may occasionally use the information we collect to notify you about new ClubKing products and special offers we think you may find valuable. If you would prefer not to receive this information through your door, please call us on 01992 503311 or email us on information@ClubKing.co.uk.
Please note we do not store your credit/debit card details.
ClubKing Email Update Service
By joining the ClubKing email update service, we will email you our latest products and information regarding special offers. For example, we will often give advanced notice of our fantastic sales, so that you can be amongst the first to pick up a great bargain! You can opt out at any time by clicking the unsubscribe link at the foot of each e-mail newsletter.
When you enter a ClubKing competition or other promotional offer, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.
Occasionally we ask you to email us with your opinion on a particular subject, and may publish a selection of these comments on our web site. However, if you advise us that you do not wish to have your comment and name published, we will not do so.
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to ClubKing. This software does not enable us to capture any personally identifying information.
Security to Protect Your Information
When you order a product, we offer the use of the latest secure server software (128 Bit SSL), which encrypts all information you input before it is sent to us. When you place orders we offer the use of a secure server.
Furthermore, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
Disclosure to Third Parties
ClubKing does not and will not sell, trade, or rent your personal information to others. We never disclose information about a customer to any other person or organisation without your consent unless there is an emergency situation that requires it or we are legally required to do so.
ClubKing may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
In usings the ClubKing.co.uk web site, you consent to the collection and use of this information by ClubKing Ltd. in the ways described above.
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